Shipping and Returns

FREE SHIPPING OVER $100

Applies to shipping within USA ONLY. Free shipping will take 5-7 business days.

Select free shipping option at check out. 

 

DELIVERY & TRACKING

Handling time on all orders is one business day. please note that delivery times listed below are subject to location (e.g. rural areas)

SHIPPING RATES

AUSTRALIA:

Standard Shipping (2-5 business days) $7.00 AUD Flat Rate

Express Shipping (1-2 business days) $12.00 AUD Flat Rate

USA:

UPS Ground Service (3-7 business days) $9.00 USD - Flat Rate

UPS Priority Express (1-3 business days) $12.00 USD - Flat Rate

INTERNATIONAL:

DISCLAIMER 

8 Other Reasons reserves the right to include additional shipping cost depending on location and/or zip/postal code if out of the general shipping region. If you are unsure of the shipping cost, please email enquiries@8otherreasons.com prior to placing your international order. 8 Other Reasons ships directly from Sydney Australia and Los Angeles, California, USA.

ALL ORDERS OUTSIDE THESE REGIONS WILL BE TREATED AS INTERNATIONAL.

International Shipping vary depending on location

$55.00 USD for Orders under 0.5KG and under 

$65.00 USD for Orders under 1.0KG and under 

$75.00USD for Orders 1.5KG and under

PAYMENT METHODS

Payment for online orders can be made via credit card, only Visa and Mastercard (we do not accept American Express). Payment can also be made via Paypal. Should you need to make payment via direct deposit, please email enquiries@8otherreasons.com You may also use 8 Other Reasons gift vouchers and coupon codes online.

Return or Exchange for Change of Mind

We offer an exchange for change of mind on unworn, unused, undamaged items with the security tags still attached.
We do not offer refunds or exchanges on sale items or earrings.
We do not refund the shipping cost on any returned orders – only the cost of the actual items returned will be refunded.

NOTE: Earrings cannot be exchanged or refunded due to hygiene regulations so please choose carefully.

Refund of Orders shipped within Australia

A Refund will only be issued for the price of the product; we do not refund the cost of shipping as this cost is paid to a third party. 

You must request a Return ID Number within 48hours of receipt of your order at enquiries@8otherreasons.com

8 Other Reasons is not responsible for returns damaged or lost in transit.

Return or Exchange for Faulty Goods

If your goods arrive faulty or damaged, we are more than happy to offer a full refund or exchange on unworn and undamaged faulty items that still have the security tags attached, but you must let us know within 48 hours from receipt by emailing us at enquiries@8otherreasons.com quoting your order number.

Please understand all products featuring Glass stones, Natural Stones and Matte Finishes will vary in appearance. This is not considered a flaw in the product and will not be reason for refund or replacement.

CREDIT NOTE

We will happily offer a credit note if you simply change your mind once you have received your purchases. The item must be in its original condition and unworn or unused.