Most orders ship within 1–2 business days. During high-volume periods or special launches, dispatch may take slightly longer.

• Standard Shipping: 5–7 business days — FREE on orders over $50.
• Express Shipping: 2–3 business days — available at checkout.

Yes — we ship worldwide. International delivery times and rates vary by destination.

• UK / Europe: 7–10 business days
• Australia / NZ: 10–14 business days
• Canada: 7–10 business days
• Rest of world: 10–21 business days

Shipping rates are calculated at checkout. Customs duties and import taxes may apply and are the responsibility of the customer.

We accept:

• All major credit cards (Visa, Mastercard, American Express, Discover)
• PayPal
• 8 Other Reasons gift vouchers and coupon codes
• Buy Now, Pay Later: Afterpay, Klarna, and Shop Pay Installments

For hygiene reasons, earrings are final sale and cannot be returned or exchanged.

Sale items are not eligible for refunds or exchanges.

• Items must be unworn, unused, and undamaged with all original tags and security seals attached.
• Email enquiries@8otherreasons.com within 7 days of receiving your order to initiate a return.
• Items must be returned within 30 days of receipt.
• No restocking fees. Customer is responsible for return shipping costs.
• 8 Other Reasons is not liable for returns lost or damaged in transit.
• Shipping fees are non-refundable.

If your item arrives faulty or becomes faulty within 30 days, we can arrange a refund or exchange. Please email enquiries@8otherreasons.com with photos of the item.

Returns are processed within 7 business days of receiving your item. You'll receive an email confirmation once complete.

Yes. We're happy to issue a credit note for items in original condition (unworn and unused).