Shipping and Returns


All Orders placed within the US will receive Free Standard Shipping.

Free shipping will take 5-7 business days.

Select free shipping option at check out. 



Handling time on all orders is one business day. please note that delivery times listed below are subject to location.



UPS Priority Express (1-3 business days) $12.00 USD - Flat Rate



International Shipping varies depending on location, shipping cost is calculated at the time of purchase. Cost is determined by weight and final destination. 



Payment for online orders can be made via credit card, only Visa and Mastercard Payment can also be made via Paypal. Should you need to make payment via direct deposit, please email You may also use 8 Other Reasons gift vouchers and coupon codes online.

Return or Exchange for Change of Mind

We offer an exchange for change of mind on unworn, unused, undamaged items with the security tags still attached within 48 hours of receipt.
We do not offer refunds or exchanges on sale items or earrings.
We do not refund the shipping cost on any returned orders – only the cost of the actual items returned will be refunded.

NOTE: Earrings cannot be exchanged or refunded due to hygiene regulations so please choose carefully.

A Refund will only be issued for the price of the product.

You must request a Return ID Number within 48hours of receipt of your order at

8 Other Reasons is not responsible for returns damaged or lost in transit.

Return or Exchange for Faulty Goods

If your goods arrive faulty or damaged, we are more than happy to offer a full refund or exchange on unworn and undamaged faulty items that still have the security tags attached, but you must let us know within 48 hours from receipt by emailing us at quoting your order number.

Please understand all products featuring Glass stones, Natural Stones and Matte Finishes will vary in appearance. This is not considered a flaw in the product and will not be the reason for refund or replacement.


We will happily offer a credit note if you simply change your mind once you have received your purchases. The item must be in its original condition and unworn or unused.